All Systems Operational

Authentication & API Gateway Operational
Coaching & AI Operational
90 days ago
99.99 % uptime
Today
Transcriptions Operational
90 days ago
99.98 % uptime
Today
AI / LLM Operational
90 days ago
100.0 % uptime
Today
Google Meet Recording Operational
90 days ago
100.0 % uptime
Today
Microsoft Teams Recording Operational
90 days ago
100.0 % uptime
Today
Zoom Recording Operational
90 days ago
100.0 % uptime
Today
Demodesk Meet Operational
90 days ago
100.0 % uptime
Today
Screen sharing Operational
90 days ago
100.0 % uptime
Today
Conferencing Operational
Recording Operational
90 days ago
100.0 % uptime
Today
Scheduling Operational
90 days ago
100.0 % uptime
Today
Scheduling Operational
90 days ago
100.0 % uptime
Today
Customer Booking Pages Operational
CRM sync Operational
90 days ago
100.0 % uptime
Today
Salesforce EU16 Operational
90 days ago
100.0 % uptime
Today
HubSpot HubSpot APIs Operational
90 days ago
100.0 % uptime
Today
External Services Operational
Intercom Web Messenger Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Aug 8, 2026

No incidents reported today.

Aug 7, 2026

Resolved - Between 11:45 and 12:16 UTC, our transcription system was unavailable. During this window, meeting transcripts could temporarily not be viewed, and transcripts for newly recorded meetings were not processed. As a result, some meetings recorded on the morning of Aug 7 received their transcript and AI features (summaries, follow-up emails, insights, scorecards) with a delay.

No data was lost. All meeting recordings were captured and stored normally throughout the incident. Affected meetings have since been processed, and all transcripts and AI follow-ups have been delivered.

Timeline (UTC)
- 11:45 A failed deployment left the transcription system in a faulty state; transcript viewing and processing began returning errors.
- 11:46 Incident identified, investigation started.
- 12:16 Fix deployed; transcript viewing and processing of new meetings restored.
- Afternoon Meetings affected during the window were identified and reprocessed. All delayed transcripts and AI follow-ups delivered.

What we're doing
We've identified why the failed deployment wasn't rolled back cleanly and why affected meetings weren't retried automatically. We're adding automatic retries and monitoring so a short disruption like this can no longer delay transcripts without our systems catching up on their own.

Aug 7, 13:31 UTC

Aug 6, 2026

No incidents reported.

Aug 5, 2026

No incidents reported.

Aug 4, 2026

No incidents reported.

Aug 3, 2026

No incidents reported.

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

No incidents reported.

Jul 30, 2026

No incidents reported.

Jul 29, 2026

No incidents reported.

Jul 28, 2026

No incidents reported.

Jul 27, 2026

No incidents reported.

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.